Discover the convenience and power of the "Mein o2" app, your go-to solution for managing your mobile services with ease. Whether you're on a prepaid or term contract, the app offers an array of features tailored to enhance your user experience. The "Mein o2" app, recognized with multiple awards, ensures you can access vital services and benefits anytime, anywhere. For business customers, the o2 Business App provides specialized tools to meet your professional needs.

Key Features of the Mein o2 App

For Contract Customers

• Check Consumption: Monitor your data usage at home and abroad, as well as your telephony and SMS usage outside of flat rates. You can even view this information directly on your home screen with a widget.
• Tariff Details and Options: Easily review your tariff details and add new options to suit your needs.
• Update Customer Data: Modify your personal information on the go, ensuring it's always up to date.
• View Invoices and Itemized Bills: Access your invoices and detailed billing records (EVN) anytime.
• SIM & Contract Services: Manage services like number portability, order and activate eSIM, and control third-party services.
• Network Check and Fault Report: Perform a live check of the o2 network and report any issues directly from the app.
• Priority Loyalty Program: Enjoy new customer benefits every month with our exclusive Priority loyalty program.

For Prepaid Customers

• Monitor Usage: Keep track of your used data volume and units, including minutes and SMS.
• Credit Management: Check your current credit balance and top it up effortlessly.
• Tariff and Option Management: Change your tariff or book additional options to meet your needs.
• Update Customer Data: Conveniently update your personal information on the move.
• Network Check: Conduct a live check of the o2 network to ensure connectivity.

For My Handy Customers

• Contract Information: Access details about your My Handy contract.
• Digital Invoices: View your invoices digitally for easy record-keeping.
• Installment Plan Insights: Keep an eye on your installment plan progress.
• Early Payment Option: Opt for early payment to manage your finances better.

Important Notes

The Mein o2 app is designed for o2 private customers. For business customers, the "o2 Business App" is available to cater to your professional needs. Please note that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

Liability and Requirements

Please be aware that the Mein o2 app relies on the online services of Telefónica Germany. As such, constant availability of the service cannot be guaranteed. To use the Mein o2 app, you will need to have an account at o2online.de.