The PSPCL Consumer Services app is designed for consumers of Punjab State Power Corporation Ltd. It allows users to register complaints related to supply, billing, and other issues. Users can also view and pay their electricity bills through the app. If users have previously called the helpline number (1912), they can check the real-time supply status in their area. Additionally, the app provides a view of the status of users' complaints and requests. However, it is important to note that the app only works within India and requires an active Indian mobile number capable of receiving SMS. Users are advised not to submit support issues in the app's review comments.

The software has the following advantages:

- Consumer complaints: Users can register complaints related to electricity supply, billing, and other issues through the app.

- View and pay electricity bills: Users can conveniently view and pay their electricity bills directly through the app.

- Real-time supply status: If users have previously contacted the helpline number - they can get real-time updates on the status of electricity supply in their area.

- Track complaints/requests: Users can easily track the status of their registered complaints and requests through the app.

- Limited to India: The app is designed to work only within India and requires an active Indian mobile number that can receive SMS.

- Support issues: Users are advised not to submit support issues in the app review comments as it is not the appropriate channel for assistance.