Airtel Tribe is your one-stop shop for all your retail needs, offering a comprehensive solution for managing customer service and your own account with Airtel. The Retailer Tribe App is designed to streamline your operations, allowing you to efficiently handle new customer registrations, edit existing customer details, facilitate SIM swaps, manage mobile number portability (MNP), and process airtime/bundle purchases. Additionally, you can manage AM cash in/out transactions, handle bill payments, and perform EVD/AM transfers for other retailers.

The app also empowers you to manage your Airtel account effortlessly. You can view and edit your profile, keep track of your stock levels, update or request new stock, and view your sales hierarchy. Other features include resetting AM/EVD pins, unlocking accounts, applying for agent loans, and conducting banking services directly from your account. With the Retailer Tribe App, you can access your transaction history, review commissions earned, and monitor your performance on Airtel services. This empowers you to handle self-service tasks and submit service requests to Airtel with ease. The application also supports the listing of key notes on training, surveys, and manages digital notices for retailers.

To cater to Airtel Africa's diverse operations, the app is available in both English and French, ensuring accessibility and ease of use for all users. The Airtel Tribe App is designed to be user-friendly, enhancing business productivity for retailers across the board.

What's New in the Latest Version 2.28.0

Last updated on Oct 9, 2024

Minor bug fixes and improvements. Install or update to the newest version to check it out!