Borderlands 4 Optimization Challenges Persist

Gearbox CEO Tells PC Player to Request a Refund If Unhappy

Borderlands 4 continues to face criticism from the community over its subpar PC optimization. Gearbox CEO Randy Pitchford responded to an upset player by suggesting they seek a refund through Steam. In a September 16 reply to a fan’s tweet, Pitchford said, "the game is the game," and emphasized that players have been given ample tools to adjust performance settings.

Although the CEO’s response sparked immediate backlash over claims of poor PC performance, his recent comments have only deepened player frustration. Pitchford encouraged users to enable DLSS and frame generation, but many argue these features don't resolve the game’s core optimization issues.

At Game8, we awarded Borderlands 4 a score of 82 out of 100 for improving on and addressing flaws from its predecessor. However, persistent performance issues and bugs hinder its ability to reach its full potential. For a full breakdown of our thoughts on Borderlands 4, explore our review below!