MuniMobile: Your Essential Transit Companion in San Francisco

MuniMobile, the official app of the San Francisco Municipal Transportation Agency (SFMTA), is designed to revolutionize your transit experience within the city. This comprehensive app seamlessly integrates a range of features, including mobile ticketing, real-time transit predictions, and enhanced trip planning.

With MuniMobile, you gain the convenience of purchasing tickets effortlessly using your debit/credit card, PayPal, or Apple Pay. Simply activate your tickets before boarding, eliminating the hassle of carrying cash or paper tickets.

Unveiling the Features of MuniMobile:

• Convenience: Bid farewell to paper fares and endless searches for change. Purchase and utilize fares instantly on your smartphone.
• Flexible Payment Options: Choose from debit/credit card, PayPal, or Google Pay for your fare purchases.
• Multiple Tickets: Store and access multiple tickets on your phone for future use, ensuring seamless travel.
• Group Travel: Effortlessly purchase multiple fares for group outings, simplifying group transportation.
• Secure System: Register your payment methods in a secure system for peace of mind.

Frequently Asked Questions:

• Do I need an Internet connection to purchase tickets?

  • Yes, an Internet connection is essential for ticket purchases, but you can use/activate tickets offline.

• What if my phone battery runs out?

  • Plan ahead and keep your phone charged to maintain a valid fare at all times.

• Can I transfer my tickets to a new phone?

  • Yes, create an account prior to purchasing tickets to transfer any unused tickets to a new device. Only unused tickets can be transferred.

Step-by-Step Guide to Using MuniMobile:

1. Download the App: Install MuniMobile from the App Store or Google Play.
2. Create an Account: Sign up using your email or mobile number.
3. Choose Rider Type: Select from Adult, Senior/Disabled/Medicare, Youth, or SF Access.
4. Select Fare: Choose between Single Trip Fare for Muni Bus & Rail, Cable Car, or Passports.
5. Purchase Tickets: Buy the desired quantity and check out using your preferred payment method.
6. Activate Before Boarding: Ensure your ticket is activated before boarding the vehicle or passing through fare gates.
7. Use Offline: Activate/use your tickets offline as well.
8. Manage Tickets: Store and manage multiple tickets on your phone for future use.
9. Set Up Auto-Refresh: Ensure the app is set to refresh for real-time updates.
10. Get Help: Visit the MuniMobile FAQ page or refer to the app's help section for assistance.